Personal - Other Services

We support the financial needs of customers with a variety of in-branch services and convenient banking solutions. Maximize your customer benefits and find ways to simplify money matters.

Access up-to-date account information by calling GABRIEL, our 24/7 online telephone banking system:  918.426.3282 or 1.800.259.2262.  When calling, be sure to have your account number and GABRIEL personal identification number (PIN) handy.  You will be presented with options to:

  • Retrieve balance information
  • Monitor history and cleared checks
  • Transfer funds or make loan payments
  • Establish or change your GABRIEL PIN
  • Activate and deactivate debit cards. Please note:  Deactivating a debit card is irreversible.  A replacement card will be needed for future debit card access. 
Obtain money orders and cashier's checks at our lobby banking office locations. Money orders cost $1.00 each and cashier's checks are $2.00 each.

For more information on money orders or cashier's checks, call a Customer Service Representative at 800.259.2262 or 918.423.2265.
The Bank N.A. offers VISA® Gift cards that are sold at each lobby banking office location.

  • Use where debit cards are accepted - at millions of retail locations
  • Choose the amount you want to give to fit your budget: from $10.00 to $1,000.00
  • Recipient can shop online, over the phone, or in person
  • Safer than cash

The following fees apply:
  • Purchase fee is $2.95
  • Monthly inactivity fee of $4.95 after 12 consecutive months of inactivity
  • Lost/stolen replacement card fee of $8.00

For more information on VISA® Gift cards, please call a Customer Service Representative at 800.259.2262 or 918.423.2265.
 
IMPORTANT TIPS FOR USING YOUR GIFT CARD
  • Sign your card before using it and keep a record of the card number in a safe place.
  • Register your card at GoCardServices.com (Opens in a new Window) in order to make purchases online or by phone, and to view your balance or transactions
  • If your purchase is more than your available balance, it may be declined unless it is processed as split tender.
  • For purchases such as those made at restaurants, car rental agencies, hotels and "pay at the pump" transactions, your card may be preauthorized for an amount greater than the transaction to cover gratuity, incidental or additional expenses.
  • Receive your PIN by calling the Customer Service number on the back of your card.  Your PIN can be used for purchases at the point of sale, but not for cash back or at ATMs.

Cards issued through Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. If you register your card, the funds will be insured by the Federal Deposit Insurance Corporation (FDIC), subject to applicable limitations and restrictions of such insurance. Pathward Customer Service 1-866-261-7741. 
 
Cards may be registered by logging into www.GoCardServices.com (Opens in a new Window).
Add convenience and security to your wallet with a Mastercard® credit card.  Choose the credit card that matches your preferences and enjoy a range of bonus benefits, including:
 
  • Airport Concierge
  • ID Theft Protection
  • Global Services
  • Cell Phone Coverage*
  • Travel & Lifestyle Services*
  • Online shopping/delivery discounts*

 Certain restrictions apply, detailed in the applicable benefits brochure received  with new credit card.

 *Mastercard World cardholders only.

Personal Card - Low Rate

Features
  • No annual fee.
  • Low introductory rate for the first six months.1
  • Competitive ongoing APR. 1
  • 25-day interest-free grace period on all purchases. No grace period on cash advances.

Benefits

  • 24-hour toll-free, live customer assistance available at 800-367-7576.
  • Car rental insurance coverage and a host of extraordinary Mastercard®
    benefits.
  • Unlike some card offers, the APR1 for purchases and cash advances is the same. We do not charge a higher rate for cash advances.

 Fees


Personal Card – World / Preferred Points Rewards

 Features

  • Earn points that you can redeem for rewards. Earn one point for each dollar spent, up to 10,000 points per month.
  • Low introductory rate for first six months. 1
  • Competitive ongoing APR. 1
  • No annual fee.
  • 25-day interest-free grace period on all purchases. No grace period on cash advances.

 Benefits

  • Redeem your rewards points for cash-back awards, retail gift cards, travel and a wide variety of merchandise, including cameras, home theater systems, portable DVD players, sporting equipment, jewelry, luggage, electronics, video game equipment, gift cards and more.
  • To view or redeem rewards points, visit mypreferredpoints.com (Opens in a new Window) or call 866-678-5191.
  • 24-hour toll-free live customer assistance available at 800-367-7576.
  • Car rental insurance coverage and a host of extraordinary Mastercard® benefits.
  • Unlike some card offers, the APR 1 for purchases and cash advances is the same. We do not charge a higher rate for cash advances.

 Fees


Apply Now (Opens in a new Window)


  • Download the PDF application (Opens in a new Window).
  • Type the information and then print the application.  The document is not save-able, so print an extra copy for yourself, or print it and then complete it using a blue or black-ink pen. Paper applications are also available at any of our banking offices.
  • Fax your completed application to the Card Service Center at 877-809-9162.
  • Mail your completed application to:
    Card Service Center
    PO Box 569120
    Dallas, TX 75356-9120


1 Please see application for information about current APRs and fees.

All loan products, including credit cards, are subject to approval.  Certain fees and conditions may apply.

Cards offered by TIB The Independent BankersBank, N.A.  The Bank N.A. is a partner bank of TIB The Independent BankersBank, N.A., Farmers Branch, TX.

Notary services are available at our lobby banking office locations for a fee of $5.00.

If you have questions about notary services, please call a Customer Service Representative at 800.259.2262 or 918.423.2265.
Safe deposit box rentals are available at each main branch location. Each rental includes:

  • $10.00 key deposit
  • Automatic debit of annual rent from a checking or savings account at The Bank N.A.

McAlester Sizes & Annual Rental Fees
3 x 5 = $12.00
4 x 5 = $16.00
3 x 10 = $25.00
5 x 10 = $30.00
10 x 10 = $50.00

Stillwater Sizes and Annual Rental Fees
3 x 10 = $24.00
5 x 10 = $40.00
10 x 10 = $80.00
15 x 24 = $180.00

Should it become necessary to drill a box (for instance, if you lose both keys), drilling fees will be assessed to you at current cost.

For more information or questions, please contact a Customer Service Representative at 800.259.2262 or 918.423.2265.

These products are not insured by the FDIC.
Securely transfer money across the country or across the globe with our wire transfer services.

Domestic Wire Transfers
Outgoing (customer) $15.00
Incoming (customer) $5.00
Incoming (non-customer) $15.00

Foreign Wire Transfers
Outgoing (customer) $50.00 plus cost
Incoming (customer) $5.00 plus cost

For more information, please call Accounting at 800.259.2262 or 918.423.2265.
We offer account research for anything prior to the previous three months. If you just need a copy of a statement or check, we can get that for you too.

  • Account Research (1 hour minimum, ½ hour increments) is $30.00 per hour and $.50 per page
  • Duplicate statements without item images are $3.00 and with item images are $5.00
  • Copies of checks are $.50 per page
  • Fax fee is $5.00

If you have any questions about account research, please call Bookkeeping at 800.259.2262 or 918.423.2265.
Leave your checkbook at home when you shop or take a trip, with your Visa® debit card from The Bank N.A.!  Use your card anywhere Visa® is honored, to save time at the checkout counter or gas pump.

Stop by any lobby banking office and visit with a Customer Service Representative to get your same-day, instant issue debit card.
Couple going over finances

Mortgages

Other Services

Cash Back Checking

Swipe to view slides